Pet Doctor Practice Policies


Scripts

The law in South Australia insists that animals be under the direct care of a Veterinarian to be able to prescribe drugs. We are unable to prescribe any medications from a phone call. We are not able to give repeats on prescriptions if we have not seen the animal recently.

Credit

All accounts must be paid in full at the time of consultation or surgery. We have a strict no account policy. We accept EFTPOS, credit, cash and cheques from our regular clients. If money is an issue please let the Vet know and they will try and work out a treatment option that you can afford that will still help your pet.

Returning Prescription Medication

Due to Government legislation we are unable to provide a refund on any prescription medications.